Welcome to our store. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely by third-party payment providers)
  • Order history
  • IP address
  • Browser type and device information
  • Website usage through cookies and analytics

How We Use Your Information

Your information may be used to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails if you have chosen to receive them

Payment Information

For your security, we do not store your complete payment information. Payments are processed securely through trusted third-party payment providers.

Cookies

We use cookies to:

  • Remember your shopping cart
  • Save your preferences
  • Improve website performance
  • Analyze website traffic

You may disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

We may use trusted third-party services for:

  • Payment processing
  • Shipping
  • Website analytics
  • Email communications

These providers only receive the information necessary to perform their services.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent where applicable

To exercise these rights, please contact us.

Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: customersupportline@gardencharm.cc